A specialized, no-cost, 3-week training program that elevates your customer-facing experience into a rewarding corporate customer service career.
LAUNCH, SCALE, SUCCEED
Program Overview:
The MARS Returnship Accelerator
A specialized, no-cost, 3-week training program that elevates your customer-facing experience into a rewarding corporate customer service career.
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Program Overview: The MARS Returnship Accelerator
Overview
No-cost, 3-week hybrid program transitioning customer-facing professionals into corporate roles.
Opportunity
Gain skills for customer service roles with a leading Fortune 500 insurance and financial services company.
Certification
Earn a certificate of completion to showcase your skills and stand out to hiring managers.
Disclaimer
Completion doesn’t guarantee employment but boosts competitiveness for potential opportunities.
About the Opportunity: Corporate Customer Service Representative
Who You’ll Serve: You’ll be prepared to work with a prestigious Fortune 500 insurance and financial services organization recognized for its innovation, customer satisfaction, and commitment to employee growth.
What You’ll Do:
- Handle inbound inquiries and resolve customer concerns with empathy and efficiency.
- Adhere to privacy and security guidelines, building and maintaining customer trust.
- Navigate internal systems and procedures, ensuring prompt and accurate solutions.
- Contribute to a positive, collaborative team environment dedicated to outstanding service.
What You’ll Gain
In-Demand Skills
Learn advanced communication, call handling, and problem-solving strategies that employers value.
Corporate Readiness
Understand the standards, tools, and protocols of a corporate environment, positioning you for career advancement.
Professional Validation:
Earn a certificate of completion that reinforces your readiness for corporate customer service opportunities.
Networking & Support
Engage with experienced instructors, mentors, and peers who can offer insights and guidance.
Program Details
Cohort Start Date:
January 27, 2025 Training Duration: 3 Weeks
Format:
Hybrid (Combination of Onsite and Remote Sessions)
Location:
Milwaukee, WI
There is no cost to participate in this program. It’s designed to open doors and provide a bridge into corporate roles for those who have demonstrated customer-focused skills elsewhere.
Skills for Success
- Strong communication and interpersonal abilities.
- Adaptability to evolving products, processes, and technologies.
- Efficient problem-solving and multitasking under pressure.
- A willingness to learn and grow in a fast-paced corporate setting.
Skills for Success
Qualifications
Associate’s degree in business or a related field, or equivalent experience preferred.
01
Previous customer-facing experience (e.g., retail, health care, hospitality, call center etc) is a plus, but not required.
02
Comfortable with computer systems, typing, and navigating software platforms.
03
A growth mindset—ready to learn new skills and apply feedback.
04
Frequently asked questions
Will I get a job after completing the program?
While completion does not guarantee employment, it significantly enhances your competitiveness for corporate opportunities.
Is this program really free?
Yes. This is a no-cost, investment-in-you training opportunity.
What if I’ve never worked in an office before?
That’s what the program is for! We’ll guide you through corporate tools, etiquette, and best practices so you can feel confident stepping into this environment.
How will I be supported during the training?
You’ll have access to instructors and mentors who understand the corporate landscape. They’re dedicated to helping you succeed and make the most of this learning experience.
Take the next step
If you’re ready to transform your customer service background into a corporate career path, this is your chance. Strengthen your résumé, earn a respected credential, and move toward a role where your customer service skills can truly shine.
Share this opportunity with someone who’s ready for the next level in their career.
